FAQs

Products FAQs

Follow the steps given below: Step 1- Login with your thedogearsbookshop account. Step 2- Click on Orders > Select the particular order by clicking View. Step 3- Click on the Button placed below Downloads column. Step 4- The will be downloaded to your browser. Note: Maximum 3 downloads are allowed for every E-Book purchased successfully.
DRM stands for Digital Rights Management, and it refers to schemes in which a digital book is copy-protected, or limited to reading on only certain devices. Books sold on this website do not include DRM. However, these works remain the property of the copyright holder, and most are licensed for the personal use of the purchaser. Further, we strongly discourage piracy/infringement of author works.
No, what you will be receiving is an image of the map, printed to the specifications mentioned alongside its description.
Our return policy is explained here.

Payment FAQs

We offer payment by cheque, paypal, and by credit or debit card through paypal.
Your ability to pay using currency other than the Indian Rupee is limited only by the limitations on your credit card. i.e. if your credit card permits foreign transactions, the payment will be accepted. At the time of the purchase, the credit card provider, whether MasterCard or Visa or any other, will present the prevalent currency exchange rate to you. You may then decide whether or not to pursue with the purchase. The display on the website of various prices, however, will remain in Indian Rupees. If you choose to pay using Paypal, the amount charged will be the dollar equivalent of the total cost. This equivalent amount is displayed before you proceed to pay.
When you purchase books on this website, we do not store any of your data on our servers. Instead, we pass on this data to trusted 3rd party data processors, also known as payment gateways, who employ the latest encryption technologies to ensure that your data remains safe.
Yes, you definitely can. However, if you think you will need to revisit your purchase records at a later date, we suggest you register yourself on the website.

Shipping FAQs

Yes, we ship to all countries where Indiapost can deliver.
We could offer free shipping like many other ecommerce platforms but that would mean having to shut down this business. Shipping (and packaging material) is expensive and we charge customers what is charged to us. We also offer multiple options for shipping and allow our customers to choose what suits them best.
As part of the description of each book or map or other item, the time taken to ship that item is mentioned. We will ship the item within that period. Further, the time taken for the item to reach you after it has been shipped will depend on the transit courier itself. Whenever possible, we will provide you with a tracking number so you can monitor the package.
The "Local Pickup" option is available to buyers in Goa. This option is available to no cost. Buyers choosing this option may collect their books from the following address: The Dogears Bookshop, Ground Floor, Adolfo Mansion, Rua Bernardo da Costa, Margao GOA 403601. Please note that the same time schedules will be applicable. Books can be collected either after 2 days of placing the order, if a book is already available in stock, or after 7 working days, if the book is printed on demand. Please see the "Shipping" tab of the book description for more details.